Training workshops

Have you considered obtaining training to help you increase your market competitiveness? Thanks to the training workshops offered by Détail Québec, you will be able to meet your professional development needs and thus better adapt your management practices within your retail business.

Inventory of training activities (Offered in French only)

Human-resources management

• Recruitment and hiring
• How to identify a coach
• Developing employee loyalty
• Compensation, a strategic tool
• Measuring the scope and costs of staff turnover in your retail business

Furniture industry

• Effective delivery and customer service techniques
• Proper material handling and health and safety techniques

Loss prevention

• Customer service and loss prevention

Loss prevention and security

• Module 1 – loss prevention and security
• Module 2.1 – monitoring of work areas
• Module 2.2 – the legal context and effective report-writing
• Module 3 – crisis intervention

Consult the training calendar 

Register on line!