First-level supervisor (NOC 6211)

Main duties:

  • Supervise and co-ordinate sales staff and cashiers;
  • Assign sales workers to duties and prepare work schedules;
  • Authorize payments by cheque and the return of merchandise;
  • Sell merchandise to customers;
  • Resolve problems related to customer complaints and supply shortages;
  • Maintain adequate inventory and order merchandise;
  • Prepare reports regarding sales volumes, merchandising techniques and personnel problems;
  • Hire and train or arrange for the training of sales staff.

Job titles to be distinguished from this job:

  • Retail trade manager
  • Branch store manager

Conditions d'accès à la profession :

 


 
 
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This site has been made possible by a financial contribution from the Commission des partenaires and with the support of the retail labour market partners.

 
   

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