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Staff retention and
turnover
Staff turnover is a source of concern for many retailers.
However, few actually measure the scope of this phenomenon
or establish systems to control it.
Détail Québec has
published a guide and developed a training course
to initiate retailers to the use of various methods
for measuring the scope and costs of staff turnover
and for identifying the reasons why employees leave
their companies. Based on the results obtained, retailers
can develop operational objectives with a view to
reducing and controlling their staff turnover.
Once you have recognized the importance of taking
action to reduce internal turnover, you are ready
to discover ways of increasing your employees' loyalty.
To that end, Détail Québec
offers you an original and interactive training course:
fidélisation du personnel (developing employee
loyalty).
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