Recruitment

The retail sector continues to undergo profound transformations: the internationalization and concentration of the sector, the emergence of information technologies, increased competition and the aging of the population are very good examples.

All these challenges and issues have direct repercussions on the recruitment of human resources in the sector. Moreover, as competition for the labour pool becomes increasingly fierce, companies can no longer be content simply to position themselves in the market in order to attract and retain customers; they must also position themselves strategically to attract and retain staff. In short, retailers must develop and implement a comprehensive recruitment strategy. Détail Québec offers you a variety of services to assist you in this process:

  • a retail job fair
  • practical guides
  • training activities

Détail Québec proposes the following recruitment and hiring process:

Analysis of human resources needs:

  • examine hiring needs;
  • write the job description;
  • develop the skills profile;
  • develop a recruitment strategy;
  • identify recruitment sources;
  • write the position advertisement;
  • publish/distribute the position advertisement.

Selection of candidates:

  • receive résumés;
  • screen résumés;
  • conduct telephone interviews;
  • select candidates for personal interviews;
  • develop and prepare personal interviews:
    • determine the nature of the interview;
    • prepare the interview;
  • conduct the interviews;
  • evaluate the candidates;
  • select the candidate(s) to be hired;
  • confirm the candidacies;
  • hire the candidate(s);
  • receive and sign on the new employee(s);
  • identify the coach;
  • integrate and coach the employee(s);
  • conduct continuous evaluation;
  • develop employee loyalty.


Détail Québec also offers training activities to assist you with the recruitment, hiring and retention of your personnel. To learn more, consult our training calendar

 
 
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Training calendar
Détail Québec offers training to retailers and their employees - Consult the calendar and register on line!

Consult the calendar
 
 

Acknowledgements
This site has been made possible by a financial contribution from the Commission des partenaires and with the support of the retail labour market partners.

 
   

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